Frequently Asked Questions

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AmpolCash cannot be used with FuelPay. You are welcome to go in-store and spend your AmpolCash gift card.

FuelPay® is available to all customers who have downloaded the Ampol App, registered for FuelPay® and would like to pay for fuel using a valid MasterCard or Visa card, or using Apple Pay. You must ensure you have a working internet connection on your phone to be able to use FuelPay®. Some stores may have customer Wi-Fi which you can connect to use FuelPay®.

Introducing the faster way to pay for fuel. FuelPay is a feature available on the Ampol App that lets you pay for fuel via phone without the need to queue in store.

You are only able to have one AmpolCard linked to one account, which can only be used on one device. If you would like to add another fuel card, you will need to remove the AmpolCard you have set as your payment method.

FuelPay® can only be used at participating Ampol sites. FuelPay is currently available to use across more than 600 participating Ampol sites across Australia.

You can download the free Ampol app from the Apple App Store and the Google Play Store. Once the app has downloaded, it will prompt you to enable location services on your phone to use FuelPay. Location services must be turned on for the app to work so that the app knows which service station you are at and you must have an internet connection to use FuelPay. Some stores may have customer Wi-Fi which you can connect to use FuelPay. 

The next time you visit an Ampol Foodary, open the Ampol app, select your pump number and follow the prompts. The app will pre-check your payment method and let you know when you are ready to start filling.  

Check back in the app when you return to your vehicle to make sure payment has been successful. You’re then good to go! 

If you experience any issues, you can move your vehicle and retry payment. 

You will save 6c per litre on your first 3 fills when you use FuelPay in the Ampol app. You will be entitled to a one-off 6c per litre discount each time you refer a friend once they complete their first fill. You can also link your Everyday Rewards Card to use your 4c per litre Woolworths fuel vouchers. Discounts cannot be stacked and your best offer available will be automatically applied. Please note, AmpolCard customers are not eligible for additional discounts. 

To redeem an app exclusive shop offer, go to the Rewards tab and select the offer you would like to use. You then select ‘Scan QR code’ and a QR code will appear. The team member at the checkout will then scan your item and the QR code and the discount will be applied. Please note, you can only use your QR code in the app once every 24 hours to redeem an offer. 

  1. Open the Profile tab in the Ampol app. 
  2. Once here, tap Everyday Rewards and select the ‘Link Everyday Rewards’. 
  3. You will then be taken to the Everyday Rewards sign in page to link your profile. Once linked, you can start collecting points every time you fill up using FuelPay on the Ampol app. 

Unfortunately, AmpCharge public EV charging isn't eligible for Everyday Rewards. 

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