Four easy ways to boost AmpolCard security and minimise fraud risk

Four easy ways to boost AmpolCard security and minimise fraud risk

 

From stolen cards to unauthorised spending, fraudulent card use has the potential to impact your bottom line. That’s why AmpolCard has invested in market-leading tools, reporting and

security to help identify and minimise fraudulent card use and overspending.

Here are four key ways to stay on top of your on-road costs:

1. Use PIN protection for secure AmpolCard transactions

One of the main opportunities for fraudulent card use is a lost or stolen AmpolCard.

Mandatory PINs for your AmpolCard users make it much more difficult for anyone to misuse AmpolCard.

Update your PIN via your Card Portal

If you are experiencing login issues, please ensure you have the updated Card Portal URL correctly saved in your browser’s bookmarks or favourites. Login at https://cards.ampol.com.au

To update your PIN:

To keep your account protected, make sure that the PIN is not written on the card, and for added security, consider changing your PIN regularly. If you have multiple cards under your account, you will need to update PIN settings for each AmpolCard holder via your Card Portal.

* Please note, if you are requesting a new or replacement AmpolCard, you will be able to set a PIN the next business day.

2. Run a range of reports to identify red flags

Take the guesswork out of managing vehicle expenses. Through the Card Portal you can run a range of AmpolCard reports that provide essential insights into when and how your team are using their AmpolCard. 

Down to an individual driver or vehicle level, reports can help to identify accidental or fraudulent non-work-related AmpolCard use. These are just some of the details you can see when you run an ‘Exception Report’ that could help flag potential card misuse or overspending:

Simply click on ‘Create Report’ in the  Reports section to explore all the reporting options available including ‘Exception Reporting’. You can schedule your reporting  for automatic email delivery at your preferred intervals.  Once set up, you can easily review and identify any areas of potential misuse or fraud.

 

3. Set individual Daily and Monthly spend limits for your drivers

Setting Daily and Monthly spend limits in your Card Portal is one of the quickest and easiest ways to minimise the risk of fraudulent card use.

You can set spending limits for your drivers based on their current usage and spend. This ensures drivers have the convenience of filling up when they need to, while you have peace of mind of spending only within set limits. As required, limits can be changed at any time through the portal. 

Check and update your Daily and Monthly transaction limits today. It’s easy

4. Set approved purchases for your AmpolCard users

In the Card Portal, you can select the type of fuel products eligible to be paid for using each fuel card. You could, for example, nominate Petrol or Diesel Fuel only, depending on the vehicle the AmpolCard is linked to. This can help prevent unauthorised use of the AmpolCard for non-work vehicles, while also helping you to forecast and manage fuel spending more efficiently.

You can also select preferences for non-fuel transactions with AmpolCard. These may include vehicle-related purchases or even food, coffee and other items from Ampol Foodary. It’s your call.

If you have questions about making the most of the reporting, security and card management features available through AmpolCard and your Card Portal, please get in touch with our Customer Service Team. Call 1300 365 096, Monday to Friday, 8:30am - 6pm (AEST) or email us.