Get In Touch

Get in Touch

We're here to help.

Have a question?

We’ve put together a list of answers to the most common questions that we get from our customers. From fuel pricing to product information, payment options and people programs, you’ll find what you’re looking for here.
VIEW OUR FAQS
How can we help? Phone number Hours
Customer Feedback 1800 240 398 Monday to Friday, 8:30am - 5pm (AEST)
Fuels and Lubricant Orders 1300 656 923 Monday to Friday, 8:30am - 5:30pm (AEST)
On-site Refuelling 1300 255 677 Monday to Friday, 7:00am - 5pm (Local time)
Lubelink Fuel and Lubricant Technical Support 1300 364 169

Monday to Thursday, 8:00am – 5:30pm (AEST)

Friday, 8:00am – 5:00pm (AEST)

Fuel Card Customer Service 1300 365 096 Monday to Friday, 8:30am - 6pm (AEST)
Lost and Stolen Fuel Cards 1300 365 096 24 hours, 7 days
Online Fuel Account Support 1300 662 669 Monday to Friday, 8:30am - 5pm (AEST)
Fleet Vehicle Maintenance Support 1300 656 014 Monday to Friday, 8:30am - 5pm (AEST)
Lytton Refinery Community Support 1800 675 487 24 hours, 7 days
Roadside Assistance 1800 225 111 24 hours, 7 days
Media Enquiries

Richard Baker
Head of Corporate Communications

media@ampol.com.au
+61 417 375 667 or +61 416 449 347 
Investor Enquiries

Dale Koenders
Head of Investor Relations

investor@ampol.com.au
+61 2 9250 5626  or +61 457 559 036 

Email us