Get In Touch
Get in Touch
We're here to help.
Have a question?
We’ve put together a list of answers to the most common questions that we get from our customers. From fuel pricing to product information, payment options and people programs, you’ll find what you’re looking for here.
VIEW OUR FAQS
Call us
| How can we help? | Phone number | Hours |
|---|---|---|
| Customer Feedback | 1800 240 398 | Monday to Friday, 8:30am - 5pm (AEST) |
| Fuels and Lubricant Orders | 1300 656 923 | Monday to Friday, 8:30am - 5:30pm (AEST) |
| On-site Refuelling | 1300 255 677 | Monday to Friday, 7:00am - 5pm (Local time) |
| Lubelink Fuel and Lubricant Technical Support | 1300 364 169 |
Monday to Thursday, 8:00am – 5:30pm (AEST) Friday, 8:00am – 5:00pm (AEST) |
| Fuel Card Customer Service | 1300 365 096 | Monday to Friday, 8:30am - 6pm (AEST) |
| Lost and Stolen Fuel Cards | 1300 365 096 | 24 hours, 7 days |
| Online Fuel Account Support | 1300 662 669 | Monday to Friday, 8:30am - 5pm (AEST) |
| Fleet Vehicle Maintenance Support | 1300 656 014 | Monday to Friday, 8:30am - 5pm (AEST) |
| Lytton Refinery Community Support | 1800 675 487 | 24 hours, 7 days |
| Kurnell Terminal Community Hotline | 1800 802 385 | 24 hours, 7 days |
| All Other Terminal Community Hotlines | 1800 033 111 | 24 hours, 7 days |
| Roadside Assistance | 1800 225 111 | 24 hours, 7 days |
| Investor Enquiries | |
|---|---|
| investor@ampol.com.au |