- Your Vehicle
-
Your Business
Your Business
-
- Products and Services
- Bulk Delivery
- Fuel Cards
- Lubricants Solutions
- Ampol Carbon Neutral
- EV Business Solutions
-
- Industry Solutions
- Agriculture
- Commercial and Corporate Fleet
- Construction
- Government
- Mining
- Energy
- Transport
- Terminal Gate Pricing
- Our Locations
- Why Choose Ampol
- Contact a Business Manager
- Dealer Network
-
- Convenience
-
About Ampol
About Ampol
- Who We Are
-
- Powering Next - Insights
- Future Energy and Decarbonisation
- Infrastructure and Global Supply Chains
- Making a Positive Community Contribution
-
- Investor Centre
- Results Centre
- ASX Announcements
- Share Price
- Financial Calendar
- Annual General Meetings
- Annual Reports
- Sustainability Reports
- Dividends
- Latest Announcements
- Reports and Presentations
- Shareholder Communications
- Corporate Governance
- Who We Sponsor
- Careers
- Our Partners
- News and Media
- Procurement
- Trading and Shipping
Get In Touch
- Home
- Get In Touch
Get in Touch
We're here to help.
Have a question?
We’ve put together a list of answers to the most common questions that we get from our customers. From fuel pricing to product information, payment options and people programs, you’ll find what you’re looking for here.
VIEW OUR FAQS
Call us
Customer/General Enquiries
How can we help? | Phone number | Hours |
---|---|---|
Customer Feedback | 1800 240 398 | Monday to Friday, 8:30am - 5pm (AEST) |
AmpolCard Support
How can we help? | Phone number | Hours |
---|---|---|
AmpolCard Customer Service | 1300 365 096 | Monday to Friday, 8:30am - 6pm (AEST) |
Lost and Stolen Fuel Cards | 1300 365 096 | 24 hours, 7 days |
Roadside Assistance | 1800 225 111 |
24 hours, 7 days |
Other Support
How can we help? | Phone number | Hours |
---|---|---|
On-site Refuelling | 1300 255 677 | Monday to Friday, 7:00am - 5pm (Local time) |
Lubelink Fuel and Lubricant Technical Support | 1300 364 169 |
Monday to Thursday, 8:00am – 5:30pm (AEST) Friday, 8:00am – 5:00pm (AEST) |
myAmpol Account Support | 1300 662 669 | Monday to Friday, 8:30am - 5pm (AEST) |
Fleet Vehicle Maintenance Support | 1300 656 014 | Monday to Friday, 8:30am - 5pm (AEST) |
Fuel and Lubricants Orders | 1300 656 923 |
Monday to Friday, 8:30am - 5pm (AEST) |
AmpCharge Technical Support | 13 14 04 | 24 hours, 7 days |
Terminal/Refinery Support
Community hotlines are in place for residents local to the sites and are not equipped to assist with customer queries. For these queries, please contact the relevant number in the table above.
How can we help? | Phone number | Hours |
---|---|---|
Lytton Refinery Community Hotline | 1800 675 487 | 24 hours, 7 days |
Kurnell Terminal Community Hotline | 1800 802 385 | 24 hours, 7 days |
All Other Terminal Community Hotlines | 1800 033 111 | 24 hours, 7 days |
Investor Enquiries | |
---|---|
investor@ampol.com.au |
Form Submitted
Thank you for submitting the form.
Form not submitted.
Please try again later or contact us by phone.